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  • Night Auditor / Guest Service Representative

    Hampton Inn & Suites Navarre
    Job Description
    The night auditor verifies the correctness of guest accounts by balancing each department’s income. The auditor posts room and tax and local phone charges to guest folios. In addition to audit responsibilities, the person in this position works the front desk during the shift. This includes providing guest assistance as needed.

    Duties and Responsibilities
    Including, but not limited to:
    1. Completes posting of all charges.
    2. Receives and records guest payments.
    3. Posts room, tax, and local calls for the day. Total room revenue should balance to room revenue report.
    4. Prepares revenue report remembering to include all day rates.
    5. Prepares and has ready by 7 a.m. each day the Housekeeper's Report, listing the status of check-outs,
    stay-over, vacant, and out-of-order rooms for the night just ended.
    6. Assigns rooms in a courteous and efficient manner to all incoming guests.
    7. Maintains the daily walk-in reservation count sheet.
    8. Pays special attention to the phone and follows the basic rules of courtesy.
    9. Records and makes all wake-up calls properly.
    10. Provides information to guests in a courteous manner.
    11. Knows and follows policies and procedures in emergency situations.
    12. Completes the night audit by change of shift at 7 a.m. Gives information to other department heads,
    especially any information relating to the morning’s breakfast business and meeting set-ups.
    13. Completes duties and confirms on shift checklist as assigned.
    14. Completes various other duties assigned by Supervisor.

    This position is for 3-4 (11pm - 7am) overnight shifts per week and possibly other shifts as needed mainly 3pm- 11pm. Must have reliable transportation, a customer service centric demeanor, must be able to work any weekends and holidays as needed. Must be able to pass a credit/background/and drug test to be eligible for hire.

    Please apply in person at:

    7710 Navarre Parkway

    Navarre, Florida 32566
    7710 Navarre Pkwy
    Contact Information