• BBB Business Tip: Key Strategies for Rising Above Your Competition

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    January 25, 2022


    Photo Courtesy of Getty Images


    As a small business owner in 2022, you are facing more competition than ever before. With approximately 31.7 million small businesses now operating in the United States, it can be challenging to stand out and attract new customers. By using the right strategies, however, you can differentiate yourself from the competition and prove that your small business is a unique, invaluable resource for customers in your area.

    What your brand needs to get ahead

    Your competition is fierce, and you know it. One small business in your area is offering the same services as you, and another is providing a better price. Therefore, to win customers over, it’s imperative to have a strong business and marketing strategy in place.

    Your brand needs to be centered around a mission, a set of core values, and a purpose. It needs to be focused on providing your customers with a better experience than they would receive from larger competitors. You also need to be prepared to adapt to changes in the market and your customers’ needs. The key to being competitive is having a strong, consistent brand that customers can trust and rely on, which will help you build a loyal following.

    Your brand will also help you attract the right employees, partners, and vendors to your small business. It will help you build a strong network of like-minded individuals who believe in your mission, understand your goals, and are willing to help you achieve them.

    With these factors in mind, let’s dive into some of the strategies that will help you stand out from the competition.

    5 key strategies for getting ahead of the competition

    In today’s fast-paced business world, it’s essential to always be thinking about how to get ahead of the competition and attract new customers. Here are five key strategies for gaining a competitive edge:

    1. Conduct regular competitor research

    One of the most important things you can do as a small business owner is conduct regular competitor and market research. Your competitors are constantly evolving based on changes in the market, and the best way to get ahead of the competition is to figure out what they’re doing and how you can capitalize on those trends.  

    Conducting competitor research will not only help you understand your competition, but it will also give you valuable insight into:

    • The demand for your product/service
    • Who is interested in what you have to offer
    • Who your ideal audience is
    • Overall market saturation
    • Pricing models
    • Strengths/weaknesses of your competition
    • Potential barriers you may face

    This information will help you understand how your competitors are performing and where the market is headed. Then, you can use these insights to create a strategic plan for growing your business and setting goals for the future. Just remember, this isn’t a one-and-done process. You need to conduct competitor research on a regular basis to ensure you’re staying ahead.

    2. Get Focused

    One of the biggest mistakes business owners make is trying to be everything to everyone, which contributes to approximately 20% of all small businesses failing within a year of opening their doors.

    It’s easy to get side-tracked when you’re first getting started with your business. However, you need to learn to prioritize and focus on certain goals. This doesn’t mean ignoring opportunities to grow your business, but it does mean identifying your key priorities and setting aside time to focus on them. This will help you strengthen your brand and build a loyal following, giving you a competitive advantage.

    3. Don’t be afraid of collaboration

    It’s important to remember that you can’t do it all alone. Collaborating with other small businesses in your area as well as with other industry experts will allow you to leverage each other’s strengths and expand your reach. In turn, you will establish a strong network that can help you grow your business.

    4. Act on customer feedback

    One of the most important things you can do as a small business owner is listen to your customers. This will help you identify areas for growth and opportunities to improve your business. The best small businesses are the ones that listen to their customers and evolve their offerings to meet their needs, which includes listening to their concerns and feedback.

    5. Create an omnichannel experience that surpasses the rest

    Finally, create an omnichannel experience for your small business to outshine your competitors. This means creating a seamless customer experience across all your channels, from social media to your website. This will help you build a loyal following and a strong network, resulting in increased business growth.

    Keep growing with help from the BBB

    The best way to stand out from the competition is to stay on top of trends and keep evolving. You should always be looking for new opportunities to grow your business and reach your audience to remain competitive in your industry.

    Want more excellent resources to help your business grow in the new year? Then check out the BBB business news feed for more outstanding content!



    BBB of Northwest Florida

    912 E. Gadsden Street

    Pensacola, FL 32501


    Tammy Ward, Communications Director
    tammy@nwfl.bbb.org, (850) 429-0002