FEMA News ReleasesOctober 14, 2020Protecting survivors and FEMA personnel is our priority, we are encourage survivors to register with FEMA online or by phone before visit the FEMA registrations sites.
FEMA follows COVID-19 protocols to ensure visitors and personnel are safe.
Individuals who come to the centers, must have to check in at a registration table, give their name and phone number, and then wait in their cars until they receive a text message to come inside the FEMA registration site. This process reduces the number of people standing in lines to mitigate against COVID. Once inside FEMA’s facility distancing and face coverings are required.
Survivors not necessary need to visit FEMA centers for registration, they can also apply by:
- Visiting DisasterAssistance.gov;
- Downloading the FEMA App; or by
- Calling 800-621-3362 (800-462-7585 TTY). Multilingual operators are available. The toll-free numbers are open from 7 a.m. to 10 p.m. local time, seven days a week. Those who use a relay service such as a videophone, InnoCaption or CapTel should provide FEMA with their specific phone number assigned to that service.
The following information is necessary when you register:
- Address of the damaged dwelling where the damage occurred (pre-disaster address)
- Current mailing address
- Current telephone number
- Insurance information
- Total household annual income (approximately)
- Routing and account number for checking or savings account (this allows FEMA to directly transfer disaster assistance funds into a bank account)
- A description of disaster-caused damage and losses (photos can help to sustain your disaster report)
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