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  • The Big Week for Small Business: Day 2 Recap & Resources

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    October 22, 2021
     
     
    CO?    by U.S. Chamber of Commerce
     
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    SPECIAL SEND
     
     
     
     
     
    DAY 2 HIGHLIGHTS
    Hear SBA Administrator Isabella Guzman address our audience of small business owners.
     
    SBA Administrator on post-pandemic small business growth
    Access to capital, technology and other resources is instrumental for small businesses hoping to rebuild and grow in the wake of the pandemic. This afternoon, Neil Bradley, executive vice president and chief policy officer of the U.S. Chamber of Commerce, spoke to the administrator of the Small Business Administration (SBA), the Honorable Isabella Casillas Guzman, about what organizations like the SBA are doing to help small businesses access those resources and keep growing. Watch their conversation here
     
     
     
     
     
     
     
     
     
     
     
    And the winner is...
     
    At this evening’s Dream Big Award Ceremony, we were thrilled to announce the winner of this year’s Small Business of the Year Award: The Urban Grape! This Boston-based wine store, owned by husband and wife duo TJ and Hadley Douglas, truly embodies the resilience, moxie and generosity of the small business community. Congratulations to this inspiring couple and to all of this year’s winners! Watch the awards ceremony here
     
     
     
     
     
     
     
    QUOTABLE MOMENT
     
    “It’s such a strong, everyday resource for small businesses, organized for you to be able to tune in to start, run and grow your business… It’s just such a wonderful, collaborative-spirit site.”
     
     Isabella Casillas Guzman, administrator of the SBA, delighted us today with her kind words about CO—. 
     
     
     
     
     
     
     
    EXPERT TIPS
     
     
     
    Count pigs, not pigtails. When you collect data at your business — whether it’s customer demographics, sales metrics or ad impressions — you need to focus on the numbers that matter, not the numbers that don’t. To decide which digits deserve more attention, focus first on desired results. Knowing what goals you’re working toward can help you determine which of the many data points you’re collecting really matter. — Thomas Sutter, Finance Director and Controller, Global Solutions Centre of Excellence, Oracle NetSuite
    You gotta be prepared. Total holiday sales grew more in 2020 than in the last five years, and e-commerce and holiday retail sales are only expected to grow more in 2021. There are a few things businesses can do to prepare for this expected influx of sales: Make sure your website is scalable and ready to go for the holiday season, check your inventory, run promotions now instead of later, review your return policy, and integrate third-party shipping apps and widgets into your customer service (among a few other things). — Ryan Kelly, Vice President of E-Commerce Marketing, FedEx

    Sometimes, projection is a good thing. Financial projections help you understand how much of your product or service you need to sell, what resources you need to grow, where your cashfalls may be and how your business moves financially through time. In essence, financial projections function as your business plan in action. So make sure you take time to create these helpful tools! — Manny Cosme, President & CEO, CFO Services Group
     
    Watch Today's Recordings
     
     
     
     
     
     
     
     
    DAY 2 BY THE NUMBERS
     
     
     

    4.3M
     
     
    That’s how many new businesses started in the U.S. in 2020. New business growth hasn’t been this big since 2005, according to the U.S. Chamber’s Neil Bradley, who joined us today for a very special Small Business Update. Watch it here.
     
     
         
         
         
    1 in 3
     
     
    One out of every three employees say they wouldn’t work for a company that requires them to be on-site full time. Find out how you can securely outfit your employees to work remotely (at least part of the time) in today’s workshop on running a connected business. 
     
     
         
         
         

    560
     
     
    The number of responses we received from you, our small business audience, to our polls during The Big Week for Small Business. Your thoughts and opinions are instrumental to our programming. Thank you for contributing!
     
     
         
     
     
     
     
    MORE FROM CO—
     
     
     
     
     
    Your Guide to Reopening & Recovery is Right Here on CO—
     
     
     
    CO— is here to help you start, run and grow your business long after The Big Week for Small Business is over. Check out our reopening page to see some of the content we think might be most relevant to you right now. 
     
     
     
     
     
    Take the CO? survey for small businesses.
     
     
     
     
     
    PARTNER RESOURCES
    • Join Intuit in pledging to reduce carbon emissions: Intuit is committed to helping its customers and small business owners understand their environmental impact and take meaningful actions to help improve our climate. Visit Intuit to learn more and to take action. 
    • E-commerce trends shaping the future of shopping: Download these two insightful reports that can help you prepare for the holiday season and beyond – the FedEx 2020 Post Peak Report and the 2021 E-commerce Trends Report, highlighting innovations for the future.
    • Learn the KPIs every growing business should track in 2022: The immense amount of information available to decision-makers today can also be overwhelming, so Oracle NetSuite pared it down to 20 widely used key performance indicators (KPIs) relevant to most businesses. Check out this business guide to learn why KPIs matter.
    • More insights from Dell around staying connected: With remote work becoming more prevalent – the balance between employee workplace satisfaction and data protection is more important than ever. Learn more about staying connected from anywhere.
     
     
     
     
     
     
    Thank you to our sponsors.