Tropical Storm Fred Update 8/13/2021August 14, 2021
Tropical Storm Fred Update 8/13/21We wanted to let you know that we are closely monitoring Tropical Storm Fred, and have started to make preparations in our Florida, Alabama, and Georgia service areas to keep you connected and minimize any disruptions should this storm affect our service areas. For the latest forecast for Tropical Storm Fred, click here.
Stay connected and be preparedTropical storms can be unpredictable, and it is important for you to prepare ahead of the storm. Find important information and tips to prepare for a major storm by visiting the NOAA.govwebsite, or by clicking here.
Download our free App and stay connected
Download our MediacomConnect MobileCare App from your tablet or smartphone.
Stay connected with us on Twitter by following us at @MediacomSupport.
Connect with Molli! Use our SMS text service by texting us at 66554 to check for any service outages, manage your account, and message with our support staff.
Call our 24-hour support centers at 855‑633‑4226 to hear the latest information or speak with our team members.
What to expect following a major storm
In the event of a power outage or damage to our cable lines, your services may be disrupted. Rest assured, once it is safe to travel, Mediacom employees will be ready to begin work to restore services as quickly as possible. There may be instances where our systems are functioning, however, you could be without service due to commercial power outages. Please check with your local power company for electrical outages.
Please never attempt to climb poles or attempt repairs of downed cable lines as you risk severe injury or death as our cable lines often accompany electrical lines which carry high voltage.
We are committed to keeping you connected and informed during tropical weather events. Please stay safe and thank you for being a Mediacom Customer!Contact:Jessica Guilfoyle, Marketing Managerjguilfoyle@mediacomcc.com, 1-845-443-2621